Development Services Administrator

Japanese American National Museum | Los Angeles, California

Background

Development Services Administrator

Full-Time/ Exempt

An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum (www.janm.org) is recognized as one of the nation’s premier cultural museums. The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife.

Job Summary

The Development Services Administrator maintains the accuracy and integrity of the National Museum’s fundraising and constituent relations management (CRM) database system. 

Reports To

Associate Vice President of Development

Responsibilities

S/he is the primary database administrator and works closely with other departments who utilize and/or support the database system, including, but not limited to Finance, Visitor Services, Museum Store, Executive Office, IT and External Relations Unit. Responsible for directly entering gifts and supervising all gift processing into the CRM database. Proactively identify, research and analyze new prospects, provide training and instruction to new staff database users. Troubleshoots and consults with vendor as needed.

Qualifications

Bachelor’s Degree and at least 4 years of successful database administration experience, preferably in museum or arts setting. Knowledge of CRM systems and ability to articulate data reporting for frontline fundraisers. Ability to multi-task and prioritize. Willingness to learn and apply new skills. Ability to work well under pressure to meet deadlines.  Excellent organizational skills and be detail oriented.  Strong proofreading skills. Professional phone manner is essential.  Demonstrate commitment and flexibility at all times in order to ensure high quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history, culture and Japanese surnames a plus. Must be able to provide courteous and effective service to donors, supporters, co-workers, volunteers and the general public. Occasional weekend and evening hours will be required to support member events and exhibition openings. Must be familiar with Altru database. Experience with Gmail, MS Office preferred. Requires clear criminal background & credit check. Visit www.janm.org/jobs/ for application form. EOE. 

Compensation

Salary

Benefits: M, D, FSA, ERISA 403(b), 12 holidays, sick & vacation time, parking, discounts in museum store and Chado tea room.

Requirements/Other

Requires clear criminal background & credit check. Visit www.janm.org/jobs/ for application form. EOE. 

Benefits: M, D, FSA, ERISA 403(b), 12 holidays, sick & vacation time, parking, discounts in museum store and Chado tea room.

How to Apply

Submit: Cover Letter, application and resume with references

Japanese American National Museum

Attn: Human Resources Dept.

Re: Development Services Administrator

100 N. Central Ave,

Los Angeles, CA 90012

Japanese American National Museum

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Organization: Nonprofit Organizations